Contact Us
We value transparency and clear communication. For orders, product information or policy questions, our team is available Monday to Friday, 9:00 AM – 6:00 PM (AEST).
Send a message
How can we help?
Complete the form and your message will open in your email client addressed to our support team. Please include your order number for any order-related enquiry.
Support hours
Monday to Friday, 9:00 AM – 6:00 PM (AEST)
Typical reply within 24–48 hours
Registered address
44 Martin Pl, Sydney NSW 2000, Australia
Dispatch warehouse
New South Wales, Australia
Shipping Australia-wide only
Please note
- We do not provide phone or live chat support — all correspondence is by email for proper record-keeping and verification.
- Order updates and tracking are emailed automatically to the address used at checkout.
- Include your order number in all communications about an existing order.
- We cannot provide dosing protocols, medical advice or usage guidance of any kind.
Quick answers
Most questions are answered in our knowledge base.